Selling a Flex Ticket Package

\+ click on sales and choose create a sale \+ choose season package \+ choose the applicable package packages can be found by scrolling through the list or searching by name \+ choose the package by clicking purchase \+ chose quantity you would like for each category (price code) and click next \+ select the event and then the performance tips a if you are selling tickets under different categories you can choose apply to all so all categories have the same performance dates b if the pacakge is set up to allow tickets to be used in a quantity/event you will need to distribute all the tickets to add a line for another event hit + add event selection \+ depending on how your event is set up a seating chart will open for each event or one seating chart for all events chart click on the seats you want to sell tips a the seating chart is interactive, you can scroll in/out, pan and move b to change the seat selection you can either click on the seat in the seating chart or use the trash can under select seats \+ click add to cart \+ the tickets will show under the cart summary tip you can add as many tickets/events as you need to the cart before checking out \+ click on patron lookup to attach a customer to the purchase tips a you can search by any of the available search fields b to choose the customer record click select to the right of their name c if you need to add a new customer click on +create new customer \+ the customer information screen will open for you to verify their information once information is correct, click update customer tips a you can change any information you need to update b if you selected the wrong customer, click change customer and it will take you back to the customer search c when the customer is attached to the sale their name will appear in the cart summary to change or edit the customer click the pencil icon \+ click checkout , this will open the payment window \+ select the applicable payment method(s), once you chose the corresponding entry blocks will appear (ex cc cc number, exp date, ccv; check check number; gift certificate gift card number; etc) tips you can pay with multiple payment methods but clicking use split payment \+ once all payment method(s) have been entered for the total sale amount click the process payment button \+ next the completed sale screen will appear this is where you can choose ticket & receipt options when finished click close window !